Bay Area Business Alliance crest HOMEOWNER PASSBAY AREA BUSINESS ALLIANCE
MEMBER DISPATCH(361) 704-1373

SCROLL TO FOLLOW THE CALL

Something breaks. You make one call. It’s handled.

Homeowner Pass is a membership with the Bay Area Business Alliance. This page is one member’s call, start to finish — scroll, and watch a Saturday-afternoon breakdown get handled the way every Pass job is handled.

Member DispatchINCOMING · SATURDAY 2:40 PM

“The AC just quit. The house is climbing past 84°, and family is coming at six.”

Make the call Watch it handled

SCENE 01 — THE CALL

DISPATCH

“Member dispatch — what’s going on at the house?”

YOU

“The AC quit. It’s 84 inside and climbing, and we’ve got family coming at six.”

DISPATCH

“Found you. Your Home Profile has the unit, its age, and its last service — all already on file.”

DISPATCH

“You’re set. We’re matching your tech now — you’ll get a text with their name, photo, and ETA before anyone knocks.”

SCENE 02 — THE MATCH

Dispatch sends the right pro. Not the first one who answers.

The Bay Area Business Alliance bench holds one vetted business per trade. Your call is matched to the trade the problem actually needs — no searching, no callbacks into the void.

An HVAC technician checking refrigerant gauges on an outdoor condenser
HVACMatched from the Alliance bench — the trade your call described.
A plumber in a hard hat holding a pipe wrench inside a home
PLUMBINGA leak, a water heater, a line — routed to the bench’s plumbing seat.
An electrician wiring an open breaker panel
ELECTRICALPanel, circuit, or fixture — scheduled around your day.
MEET-YOUR-TECH TEXT

Your tech is on the way. Name, photo, and ETA — in your texts before anyone knocks.

SCENE 03 — THE WORK

The work gets done.

The pro does the job. You get on with your Saturday.

You pay the pro directly.

At your member rate — 10%, 15%, or 20% off the published rate card, depending on your pass. The Alliance never takes a cut of the repair.

SCENE 04 — THE RECORD

A job can’t close until its paperwork is in your Vault.

That’s the rule on every Pass job. Watch this one close:

Job photosFiled by your pro, from the job site
InvoiceWhat you paid, at your member rate
Service reportWhat was wrong, what was done
Home ProfileUpdated with the work, ready for next time

Job closed. And the next time something breaks, the call starts with your home’s whole history already in it.

SCENE 05 — THE MEMBERSHIP

One membership. Every call runs the same way.

That Saturday call wasn’t a one-off — it’s the system. Homeowner Pass is a membership with the Bay Area Business Alliance. Something breaks, you call one number, dispatch matches a vetted local pro from the Alliance bench, you pay that pro directly at your member rate, and every job’s paperwork is filed in your BABA Vault. Here is the standing log it runs on:

THE STANDING LOGEVERY PASS JOB, SAME ENTRIES
DAY ONE
Membership openedYou join the Alliance, and your Home Profile goes on file — your home’s systems, their ages, and their service history, documented once.
ON FILE
ANY HOUR
Something breaksThe AC, a water heater, a panel — whatever goes, whenever it goes. It always starts the same way.
ALWAYS
0:47
One callYou dial (361) 704-1373. A human at member dispatch answers, pulls up your Home Profile, and opens the job — no phone tree, no contractor hunting.
ONE NUMBER
SAME DAY
Pro matchedDispatch matches the Alliance bench’s vetted pro for that trade and schedules around your day. You get a text with their name, photo, and ETA before anyone knocks.APP LOG — “Your pro is on the way.” Status confirmed in your log as the job moves.
THE BENCH
YOUR SCHEDULE
Work doneThe pro does the work, and you pay the pro directly — at your member rate, 10%, 15%, or 20% off the published rate card, depending on your pass.
DIRECT
BEFORE CLOSE
Paperwork filedJob photos, the invoice, and the service report land in your BABA Vault, and your Home Profile is updated. A job can’t close until they’re in.
VAULT
ON CLOSE
Review requestedThe moment the job closes, a review request lands with you — and the next call starts with your home’s whole history already in front of dispatch.
SENT

Seven entries — that’s the whole system. What changes from pass to pass is the room you get: how many dispatches a year, and how deep your member rate runs. Pick yours.

That call is the membership. Pick your pass.

Every pass carries the same dispatch line, the same bench, and the same Vault. They differ in dispatch room and member pricing.

INSIDE EVERY PASSSAME ON ALL THREE
  • One number for every trade — (361) 704-1373, answered by a human, day or night.
  • Emergency phone triage, always — never gated, on any pass.
  • Your Home Profile in the BABA Vault — your home’s systems documented, with alerts as they age.
  • Every job’s paperwork, filed — photos, invoice, and documents land in your Vault.
  • Live job tracking — follow the job from request to close.
  • No job closes early — a job can’t close until the provider files the required documents, and closing sends you a review request.
  • Alerts matched to your home — recall, storm-prep, and system-age alerts.
  • Sell the house, keep the value — your Home Profile transfers to the buyer, free.
HOMEOWNER
PASS

KNOW YOUR HOME

Protection Pass

$12/mo  ·  or $132/yr

  • 2 dispatches a year — the dispatch fee is on us
  • 10% member pricing on the published rate card
  • Home Profile in your BABA Vault, with alerts as systems age
  • Emergency phone triage, always — a member can always reach a human
Start with a call

PRINTED ON THE BACK OF THIS PASS$29 one-time activation  ·  6-month minimum term  ·  Dispatch benefits begin on day 30.
HOMEOWNER
PASS

WE KEEP IT RUNNING

Home Shield

MOST HOUSEHOLDS

$59/mo  ·  or $649/yr

  • Everything in Protection Pass
  • 4 dispatches a year — the dispatch fee is on us
  • 15% member pricing on the published rate card
  • A maintenance calendar run for you — tune-ups proposed from your Home Profile, then booked for you
Start with a call
HOMEOWNER
PASS

WE STAND IN FOR YOU

Total Home Concierge

$99/mo  ·  or $1,089/yr

  • Everything in Home Shield
  • 6 dispatches a year — the dispatch fee is on us
  • 20% member pricing on the published rate card
  • Insurance documentation packet — your whole record, exported as one bundle
  • Built for second homes and family homes, with a report after every job
Start with a call
PRINTED ON THE BACK OF EVERY PASS You pay your pro directly, always at your member rate  ·  Sell the house and your Home Profile transfers to the buyer, free.

Pass for Parents: hold a Total Home Concierge membership for a parent’s home. They make the one call; you authorize the work and receive the report after every job.

WHERE THE BENCH ANSWERS — THE COASTAL BEND

Corpus ChristiThe hub on the bay
PortlandAcross the bridge
RockportRockport & Fulton
Port AransasMustang Island
Aransas PassThe working waterfront
InglesideIngleside on the Bay

TOTAL TIME ON THE PHONE

One call.

(361) 704-1373

Member dispatch — one number for every trade your home needs, answered by a human, day or night.

(361) 704-1373MEMBER DISPATCH